New Customer Information
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Welcome to the Park Water Company service area!
Service Charge & Deposit:
Park Water Company collects a $15 service charge and a $60 deposit on all new accounts. The deposit is refundable to your account.
Base Rates :
All customers are required to pay the base rate on their accounts, even if no water is used within the month. The base rate for water is $12.80, and the base rate for sewer is $15.51. A Polk County Tax (PST) of 10% is also computed on the base rate.
Payment Due Date:
All bills are due on the 21st of every month. If a bill is not paid by the due date, a $3.00 late charge will be added to the account. Delinquent accounts will be sent a second notice giving 5 days to pay on the account, or water service will be discontinued. Accounts turned off will receive a $15 disconnection charge which must be paid, along with the balance due, prior to water service being continued.
Payments:
Payments can either be mailed or dropped in our payment drop box located along the fence of our building. No cash payments will be accepted. Check or money order payments only. Soon, you will be able to pay your water bill via credit card online-stay tuned for more information.
Returned Checks:
Park Water Company charges $20 on any check that is returned to us by the bank. Immediate payment must be made on returned checks via money order, or water service will be discontinued.
Water Meters:
The water meters, at your residence, are propery of Park Water Company. Customers are not to have any contact with the water meter. Tampering with the water meter in any form will result in a minimum fine of $30. To ensure accurate meter reading, please keep meter area clear of vegetation and debris.
Any questions regarding your sewer service can be obtained by calling the Crooked Lake Park Sewerage Company (863) 638-3117.
Customer Deposits
Amount of Deposit
| Meter Size |
Residential |
General Service |
| 5/8" x 3/4" |
$60.00 |
2x Average Monthly Bill |
| 1" |
2x Average Monthly Bill |
2x Average Monthly Bill |
| 1 1/2" |
2x Average Monthly Bill |
2x Average Monthly Bill |
| Over 2" |
2x Average Monthly Bill |
2x Average Monthly Bill |
Additional Deposit:
Park Water Company may require a new deposit, where previously waived or returned, or an additional deposit in order to secure payment of current bills provided. Notice will be sent to customer regarding the need for the additional deposit. The total amount of the required deposit shall not exceed in amount equal to the average actual charge for water service for two monthly billing periods for the 12-month period immediately prior to the date of notice. In the event the customer has had service less than 12 months, Park Water shall base its new or additional deposit upon the average actual monthly billing available.
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